Jenella is 5' 9"(1.75 m), wearing size small
Reviews
Average Customer Ratings
Fit:, 4.151260504201681 out of 5, where 1 equals to Runs Small and 5 equals to Runs Large
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129 to 158 of 210 Reviews
129 – 158 of 210 Reviews
Highest to Lowest Rating
3 out of 5 stars.
Super comfy.. but its giant and the wrong color
4 years ago
I'm reading reviews AFTER I received this and wow.. I've never had a problem like this with AE. The material is super cozy and they sent me a replacement, but that many errors is weird and now the website is saying neither one is available.
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Sioux Falls
3 out of 5 stars.
Received wrong shirt
4 years ago
Nothing against the actual product, it’s great, just not what I ordered. I ordered “green” and received “blush” my daughter hates pink so it isn’t going to work for us.
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New York
3 out of 5 stars.
Oversized tie-dye sweatshirt
4 years ago
Color and pattern arrived are different than what is shown.
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3 out of 5 stars.
Thin material
4 years ago
Like everyone else, I also received the wrong color. I was willing to keep it, however the material is pretty thin and not the kind of crew neck I am looking for. The fit is a good oversize though, so sticking with your usual size should be fine.
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Mckee
Size OrderedXS
Height5'0"
Weight120 lbs
2 out of 5 stars.
Sweatshirt
4 years ago
The sweater was super long even though I ordered an extra small. It is smaller at the bottom which makes it look odd
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Fit:, 5 out of 5, where 1 equals to Runs Small and 5 equals to Runs Large
GA
Size OrderedXS
Height5'5"
Weight130 lbs
2 out of 5 stars.
Pills terribly!
4 years ago
I love the style and the softness of this sweatshirt. But after one washing it pilled so badly it was unwearable. I expect better from AE as I love their fleece generally. I returned it.
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Fit:, 4 out of 5, where 1 equals to Runs Small and 5 equals to Runs Large
Ohio
Size OrderedXXS
Height5'4"
Weight120 lbs
2 out of 5 stars.
Disappointed
4 years ago
I ordered the moon sweatshirt and while it’s incredibly soft, the fit just isn’t what I was expecting. The band at the bottom is fitted, making it not look right. In my opinion if it’s going to be this oversized, it should be loose and flowy at the bottom. I expected it to fit like the other oversized sweatshirts AE has. For reference, I’m usually an xs but always order xxs in the oversized stuff and it fits fine, it’s just the band that I have an issue with. I’ll keep it to lounge around and sleep in, but that’s it. #AEReviewSweepsEntry
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Fit:, 4 out of 5, where 1 equals to Runs Small and 5 equals to Runs Large
New York
2 out of 5 stars.
Wrong sweatshirt
4 years ago
I had my heart set on the green and somehow received the blush. I have no way of getting it back to the store and and really confused as the blush was no longer on the site when I ordered. I used my gift card because I waited until green was specifically loaded. Pretty bummed.
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Illinois
2 out of 5 stars.
Nice sweatshirt recieved the wrong color!!
4 years ago
I love these oversized crewneck sweatshirts from AE....but I ordered the pink one and recieved the blue/grey one. There is no way Im about to deal with the hassel of mailing it back during the holiday season. I dont mind the blue/grey one but wish they had sent me the pink!!
Helpful?
2 out of 5 stars.
Wrong color!!
4 years ago
Great sweatshirt but I ordered it in green. It was shipped to me in blush. No thank you not a pink person. Will return.
Helpful?
2 out of 5 stars.
Wrong color
4 years ago
I was sent the pink one when I ordered the green. I’m not a pink person, I’m disappointed.
Helpful?
2 out of 5 stars.
Wrong color!
4 years ago
Same thing happened to me! Ordered the green and got the blush. Ugh
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Minnesota
2 out of 5 stars.
Wrong item
4 years ago
I don't know what happened but I ordered a xxl in the green and received an xxl in a pink color. That said, the sweatshirt itself seems nice. It's a gift so I can't attest to the quality and wear but I don't hate it...I just wish I would have gotten what I ordered.
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2 out of 5 stars.
Wrong item
4 years ago
I decided to check out the reviews and saw that I’m not the only person who got the wrong sweatshirt. I ordered the green, but got the blush instead. It’s not worth the hassle of returning, but wow. How did this happen to so many people?
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Size OrderedS
1 out of 5 stars.
Wrong Color Twice
4 years ago
I’ve ordered this sweatshirt in blush twice and got delivered the green twice! Contacted AE about this recurring problem and met with an oh well attitude.
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Cleveland, Ohio
Size OrderedXL
Height5'9"
Weight190 lbs
1 out of 5 stars.
Great Crew but Wrong Color
4 years ago
I actually Love this Crew. But I have received the wrong color MULTIPLE TIMES. I received the pink one, Which was ok, because I wanted that color to. But i would have liked this green one. It is very soft, and oversized.
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Fit:, 5 out of 5, where 1 equals to Runs Small and 5 equals to Runs Large
North Carolina
1 out of 5 stars.
WRONG ITEM
4 years ago
I ordered twice and received the wrong color. If anyone wants to trade Green for Blush contact me on Poshmark @andrekate. I have blush and looking for Green!! (Size Small or Medium)
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Canada
1 out of 5 stars.
Wrong Colour?!?!
4 years ago
I got the wrong colour too?!! I want to return this but the number does not match my online order?? How do you get the green and not the blush?? American Eagle listen to your customers and all these reviews of people getting the wrong shirt. So disappointed. I’ve been ordering for years from here and this has NEVER happened to me before. Happening once is one thing but to so many already. This is ridiculous!!
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MO
1 out of 5 stars.
Wrong top
4 years ago
I got the wrong color not once but TWICE! Not sure how to get the Green and NOT the blush
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Nebraska
1 out of 5 stars.
Got the wrong color!!
4 years ago
I ordered the blush tie dye sweatshirt twice. And both times I got the wrong color!! How can you trust what you order is what your going to get!? Very frustrating!!! I see many people have had the same issue.
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Texas
1 out of 5 stars.
Wrong Item
4 years ago
I too received the wrong color TWICE! I had my heart set on the tie dye blush and received the green one twice! So frustrating!
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Phoenix, Az
1 out of 5 stars.
Wrong sweater twice.
4 years ago
I’ve ordered the green sweater twice and I keep getting the wrong one shipped to me. I’m just going to return it an get my money back. Very frustrating.
Helpful?
1 out of 5 stars.
Received wrong sweatshirt color!
4 years ago
Thought I was the only one. Received the wrong color in the sweatshirt I ordered blush and got the blue so that’s annoying. How did this happen to soooo many people (according to the reviews)?? So annoying. They didn’t pay attention to the color description that is on the outside packaging? Mine was a Christmas gift and I am super disappointed. Customer service did nothing.
Helpful?
1 out of 5 stars.
wrong color
4 years ago
got the wrong color, ordered green but got a salmon colored one. doesn't seem worth is to go through the hassle of returning it but I don't understand the confusion, the colors are very different:/
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Owensboro
1 out of 5 stars.
Wrong color
4 years ago
I ordered this sweatshirt in the blush color and had it shipped to the store for pickup. When I picked it up, it was the wrong color and the associates had no clue what I was talking about. And I tried to find it online and it wasn’t even on the website anymore. How are you going to sell a shirt and then deliver the wrong color. Very upset because it was a Christmas gift for my daughter.
Helpful?
1 out of 5 stars.
Wrong color sent
4 years ago
I ordered the blush and received the blue/gray which I already have. So disappointed...the blush is now unavailable and I’m out of luck.
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Connecticut
1 out of 5 stars.
Love but...
4 years ago
This sweater is so pretty and comfy! However, the first time I washed it it already started to get fur balls on it! I wish the quality was better, given the original pricing!
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Orangeville
1 out of 5 stars.
Wrong Everything
4 years ago
I ordered the one pictured from Canada and received a completely different one that isn't even on the Canadian website. The tag is in US dollars and when I called the person I spoke with couldn't even look up the one I received. How does this happen? And to top it off the one I ordered is no longer available online in my size. Seeing as how with Covid I can't go to a mall this really sucks. I was so excited about this sweater. Now I have the hassle of having to send the wrong one back, which I shouldn't have to in my opinion. Very upset about this.
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Iowa
1 out of 5 stars.
Wrong color - twice
4 years ago
Ordered this sweatshirt in green 2x and received the blush color 2x. Seems like everyone is having this issue. Hoping they can figure it out
Helpful?
1 out of 5 stars.
Disappointed...
4 years ago
I ordered this item 2 times hoping the second time it would be right. I received the other color BOTH times and the sizing is way off on this item as well. Very disappointed in American Eagle with this item.
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129 – 158 of 210 Reviews